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Help Desk Support

Our dedicated Help Desk Support encompasses the entire ThirdEye Support team and provides direct answers that you may have about your X2(s), the RealEye AI, Mobile Device Management and/or the VisionEye SLAM SDK. We recommend assigning a dedicated ThirdEye Support team member to your company for maximum support and success with our hardware and software.

Technical Developer Support

The technical developer support packages are primarily for software and/or hardware technical development questions (coding specific features, hardware changes, etc.).

Additional Information

If you have already received your X2 MR Glasses and would like to schedule your onboarding call, please use the following link: Hubspot Meeting Link.
All done with your onboarding? The next step is choosing a ThirdEye Support Package! Please contact your Account Executive for more information or email

Service and support from ThirdEye experts

ThirdEye Protect products provide additional hardware service options and expert technical support from ThirdEye for most user related issues. If you are facing any user or hardware related product issues (defects, spilled water, etc) Please contact today.

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